Privacy Policy

This Privacy Policy outlines how Upswing Universal LLC FZ, operating under the brand name Himalayan Farmers, handles user data and personal information. By using the website "himalayanfarmers.co" (the "Website"), you agree to the terms outlined in this Privacy Policy.

1. Collection of Personal Information

We collect personal information when you use the Website for various purposes, including making purchases, contacting our customer support team, or during the registration process. This may include your name, shipping address, email address, telephone number, date of birth, and other identifying details.

In some cases, we may request valid proof of identification (e.g., a copy of your passport, resident’s visa or permit, national ID card, and/or driver’s license) to verify your identity. Additionally, we collect selected financial information for billing purposes and order fulfillment, such as credit card and bank account details.

You will need to input this financial information into the "My Account" section of the Site. Restricting the posting of personal information to the My Account section of the Site protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the Site other than on the My Account section of the Site may lead to the suspension of your use of the Site.

2. Use of Personal Information

We use your personal information for the following purposes:
Providing services and customer support
Improving our services
Preventing illegal activities
Troubleshooting problems
Collecting fees
Sending promotional emails
Verifying information with third parties

While we are committed to protecting your privacy, we may disclose your personal information to law enforcement agencies, government entities, or other third parties when compelled by court order, legal procedure, or to protect the rights, property, or safety of Himalayan Farmers, our users, or others.

In the event of a sale of the Website or related business assets, your personal information may be disclosed to potential purchasers.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. We share personal information with third parties only as described in this Privacy Policy and with your express permission.

4. Marketing Communications

By registering on the Site, you consent to receive promotional emails about our services and updates. You can opt-out of receiving such emails at any time by clicking on the provided link or by visiting the My Account section of the Site.

We may also use comments made by you about the Site for marketing purposes.

5. Your Use of Personal Information

You acknowledge that when you share personal information with other Site members, we cannot guarantee its privacy. Please review the privacy and security policies of other Site members with whom you transact.

6. Accessing, Reviewing, and Amending Your Personal Information

You can access and review your personal information in the My Account section of the Site. Please keep your information up-to-date. We retain your personal information as required by law.

7. Third-Party Website Links

The Site may contain links to other websites. We are not responsible for the privacy practices of such websites. Please read their privacy statements when leaving the Site.

8. Cookies

The Site uses 'cookie' technology to improve your experience and analyze user trends. You can decline cookies in your browser settings, but this may affect your use of the Site.

9. No Spam or Spoof Emails

We do not tolerate spam. Report Site-related spam or spoof emails to our support team. Do not use our communication tools for spam or prohibited content.

10. Payment Information Security

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We will not pass any debit/credit card details to third parties.
We take appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, Himalayan Farmers cannot guarantee the security of any information disclosed online.

We are not responsible for the privacy policies of websites to which we link. Contact these entities directly for questions about their use of collected information.

Some advertisements on the Site are selected and delivered by third parties, such as ad networks and advertisers. These third parties may collect information about you and your online activities through cookies and similar technologies. We do not have control over the information these third parties collect, and their practices are not covered by this privacy policy.

11. Compliance with Industry Standards

This Privacy Policy is in compliance with industry standards and best practices for handling and protecting personal information.

Contact Us

If you have privacy questions or concerns, please contact our customer support team at info@upswinguniversal.com or call +971-569183933