Refund, Replacement and Cancellation Policy

Refund Process: Refunds will be issued to the original mode of payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.

Eligibility for Refund: Refunds will be considered under the following circumstances:
  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged during shipping.

Cancellation & Replacement Policy

Reporting Timeframe: Customers are expected to report any issues with items, goods, or services ordered to be cancelled or replaced within 3 days of receiving the order.

Eligibility for Cancellation & Replacement: Cancellation and replacement will be allowed under the following conditions:
  • The wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged during shipping.
  • The item was not delivered within the agreed-upon timeframe.