Delivery and Shipping Policy

Proof of Delivery Receipt: We retain proof of delivery receipts signed or confirmed by the registered customer.

Shipping Conditions: Items/goods are shipped in accordance with the following conditions:

Delivery Fees:

Local Delivery (UAE):
  • Free Delivery for orders over AED 300.
  • AED 30 delivery fee for orders below AED 300.
  • International Delivery: Shipping fees for international delivery will be calculated upon checkout.

Delivery Time: We provide estimated delivery times for both local and international shipments.

Payment Confirmation: Customers will receive payment confirmation by email. Payment confirmations are typically sent within 24 hours after a successful transaction.

OFAC Sanctions Countries: We do not deal with or provide services or products to any countries sanctioned by the Office of Foreign Assets Control (OFAC) in accordance with the laws of UAE.

Multiple Transactions: Multiple transactions may result in multiple postings to the cardholder's monthly statement.